HOW CAN WE
HELP TODAY
Catalog, ordering, and marketing setup are on Freemium. Campaigns, shopper chat, and reviews are Premium.
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How do I open store chat?
Open the merchant chat URL or the embed on their site. Same catalog and cart session as the classic storefront.
How do I create an Outqr account?
Open a merchant workspace on Portal, then sign in on the web or the Outqr App with the same account.
How do I create a new coupon?
Create a percent or flat coupon in Portal with limits and dates. Shoppers apply the code on the storefront; cashiers apply it on Cloud POS.
How do I publish my catalog?
Add categories and items in Portal or the App, then turn the catalog live so the storefront and Cloud POS can sell it.
How do I install Cloud POS on Windows?
Download the Windows Cloud POS build from Portal updates and sign in with your merchant account.
How do I create a store account?
Shoppers create an account on the storefront they are buying from — not on outqr.com.
Browse by topic
Getting Started
2Create your Outqr account, open Portal, and publish the first catalog customers can order from.
MerchantCoupons & Loyalty
2Percent and flat coupons, store-scoped loyalty earn, and redeem at checkout or POS.
Merchant & CustomerCatalog & Hours
3Items, variants, add-ons, and the hours your storefront and Cloud POS use.
MerchantCloud POS & Print
2Install Windows Cloud POS, take payments, and print 80mm terminal receipts.
MerchantStorefront
1Your Outqr-hosted shop: theme, catalog, and the link customers open on the web.
MerchantBilling, Sales & P&L
2Log expenses, download sales PDFs, and read P&L with tax as pass-through.
MerchantOrders
2Place, route, and track orders from storefront, WhatsApp, and Cloud POS.
Merchant & CustomerCampaigns & Copilot
1Draft Smart Campaigns and let Copilot write the next local push.
MerchantPortal & App
1The same merchant workspace on the web and in the Outqr App.
MerchantAndroid POS
1Take orders on Android and print to a Bluetooth ESC/POS thermal printer.
MerchantReviews & Inbox
1Smart Review stands, Google reviews, and the merchant inbox.
MerchantWhatsApp, GBP & Messaging
2Route new orders to WhatsApp and keep Google Business Profile messaging in one place.
MerchantAccount & Checkout
5Store accounts, cart, coupons, loyalty points, shipping, and order tracking for shoppers.
CustomerShopper Chat
7AI shopper chat on Outqr.Chat: browse catalog, cart, wishlist, checkout, and track orders in conversation.
Customer