Shopper Chat
AI shopper chat on Outqr.Chat: browse catalog, cart, wishlist, checkout, and track orders in conversation.
How do I open store chat?
Open the merchant chat URL or the embed on their site. Same catalog and cart session as the classic storefront.
How do I browse the catalog in chat?
Ask the shopper or open Catalog to see categories and products with the same inventory as Smart Catalog.
How do cart and wishlist work in chat?
Cart is your bag; wishlist is saved-for-later. Both share the storefront browser session.
Do I need an account to buy in chat?
Guests can check out with contact details. Sign in for account, addresses, and order history.
How do I check out and pay in chat?
Open Cart, review lines, enter contact and shipping or pickup, then pay with the methods the shop enabled.
How do I track an order from chat?
After checkout, open Order history from Account when signed in, or use the confirmation and order number with the shop.
How do I enable Smart Chat for my store?
Merchants turn on chat in store preferences so shoppers can use Outqr.Chat against the live catalog.