Coupons are store-scoped. A code is either percent or flat — not both — and cannot stack with a manual POS discount. Loyalty can still apply after the coupon.
- In Portal or the App, open Commerce, then Coupons.
- Choose percent or flat, enter the value, and set an optional minimum order and maximum discount (for percent codes).
- Set usage limit and per-customer limit. Use 0 when you do not want a cap.
- Add valid-from and valid-to dates if the offer is timed, then save and keep the coupon active.
- Share the code. On the storefront it is entered at checkout. On Cloud POS the cashier applies the same code to the ticket.