Receipts are 80mm thermal, ESC/POS. Pair the printer with Windows first, then pick it in Cloud POS.
- Connect the 80mm printer by USB or the vendor LAN tool so Windows sees it.
- In Cloud POS, open printer settings and select that terminal printer.
- Print a test slip. You should see store name, items, coupon or loyalty lines, and totals.
- Complete a real sale and confirm the receipt cuts and includes the order number.
- If nothing prints, reprint from the order — Cloud POS keeps the last ticket for the shift.