Points belong to one store. Earn posts when an order is paid or delivered. Redeem happens at checkout after any coupon.
- Open Commerce, then Loyalty, in Portal or the App.
- Set how many points a customer earns per currency unit spent, and the redeem rate (what one point is worth).
- Optionally set a minimum order, a max redeem points, and a max redeem value. Leave those at 0 for no cap.
- Save. New paid or delivered orders start earning automatically.
- At storefront checkout or Cloud POS, the signed-in customer can redeem available points. The storefront only loads an existing loyalty account — it does not silently create one.