Points are per store. The storefront will not invent a loyalty account — you earn first on a paid or delivered order.
- Sign in on the storefront and open checkout.
- If you have a balance, choose how many points to redeem. Caps the merchant set may limit the amount.
- Confirm the money discount after the coupon line, then place the order.
- On a till, ask the cashier to look up your store account and redeem the same way on Cloud POS.
- If you see no balance, finish a paid order first or ask the shop to check that loyalty is enabled.