Outqr
Account & Checkout
Customer Sep 1, 2026

How do I redeem loyalty points?

Signed-in shoppers redeem points at checkout after any coupon. The store must already have a loyalty account for you.

Points are per store. The storefront will not invent a loyalty account — you earn first on a paid or delivered order.

  1. Sign in on the storefront and open checkout.
  2. If you have a balance, choose how many points to redeem. Caps the merchant set may limit the amount.
  3. Confirm the money discount after the coupon line, then place the order.
  4. On a till, ask the cashier to look up your store account and redeem the same way on Cloud POS.
  5. If you see no balance, finish a paid order first or ask the shop to check that loyalty is enabled.