Outqr
Shopper Chat
Customer Sep 1, 2026

Do I need an account to buy in chat?

Guests can check out with contact details. Sign in for account, addresses, and order history.

Guest checkout depends on the shop. Store accounts are local to that merchant.

  1. Enter contact details as a guest when offered.
  2. Use Account to create or sign in on that store.
  3. Verified sign-in unlocks My Account features.
  4. You do not need a Outqr marketing-site account to buy.
  5. If guest checkout is blocked, sign in via Account.

Related articles

How do I open store chat?

Open the merchant chat URL or the embed on their site. Same catalog and cart session as the classic storefront.
How do I browse the catalog in chat?

Ask the shopper or open Catalog to see categories and products with the same inventory as Smart Catalog.
How do cart and wishlist work in chat?

Cart is your bag; wishlist is saved-for-later. Both share the storefront browser session.
How do I check out and pay in chat?

Open Cart, review lines, enter contact and shipping or pickup, then pay with the methods the shop enabled.